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![Cover for Jack Burke · Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control Series) (Paperback Book) [1st edition] (2015)](https://imusic.b-cdn.net/images/item/original/494/9781563431494.jpg?jack-burke-2015-creating-customer-connections-how-to-make-customer-service-a-profit-center-for-your-company-first-edition-taking-control-series-paperback-book&class=scaled&v=1409859023)
![Cover for Jack Burke · Relationship Aspect Marketing: Cutting Edge Business Development in the Internet Age (Taking Control Series) (Paperback Book) [1st edition] (2015)](https://imusic.b-cdn.net/images/item/original/410/9781563437410.jpg?jack-burke-2015-relationship-aspect-marketing-cutting-edge-business-development-in-the-internet-age-taking-control-series-paperback-book&class=scaled&v=1409938086)