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Customer Centricity MR Gareth Evans
Customer Centricity
MR Gareth Evans
Customer Centricity enables product and services to be built around the needs and wants of the customer. It is critical for delivering the enhanced customer experience needed to develop customer relationships. This book provides a Customer Centricity framework and scorecard for you to evaluate how customer centric your business is, and a guide for building a customer centric organisation.
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 10 de noviembre de 2016 |
| ISBN13 | 9781540334268 |
| Editores | Createspace Independent Publishing Platf |
| Páginas | 352 |
| Dimensiones | 152 × 229 × 19 mm · 471 g |
| Lengua | Inglés |
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