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![Cover for Illaria Giannoccaro · Behavioral Issues in Operations Management: New Trends in Design, Management, and Methodologies (Hardcover Book) [2013 edition] (2013)](https://imusic.b-cdn.net/images/item/original/777/9781447148777.jpg?illaria-giannoccaro-2013-behavioral-issues-in-operations-management-new-trends-in-design-management-and-methodologies-hardcover-book&class=scaled&v=1436605103)