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![Cover for Jay Kandampully · Service Management Principles for Hospitality & Tourism in the Age of Digital Technology (Paperback Book) [4th edition] (2024)](https://imusic.b-cdn.net/images/item/original/705/9781915097705.jpg?jay-kandampully-2024-service-management-principles-for-hospitality-tourism-in-the-age-of-digital-technology-paperback-book&class=scaled&v=1718822355)
![Cover for Jay Kandampully · Service Management Principles for Hospitality and Tourism (Paperback Book) [Second edition] (2015)](https://imusic.b-cdn.net/images/item/original/607/9781465269607.jpg?jay-kandampully-2015-service-management-principles-for-hospitality-and-tourism-paperback-book&class=scaled&v=1608831757)
![Cover for Jay Kandampully · Customer Experience Management: Enhancing Experience and Value through Service Management (Paperback Book) [New edition] (2014)](https://imusic.b-cdn.net/images/item/original/078/9781465241078.jpg?jay-kandampully-2014-customer-experience-management-enhancing-experience-and-value-through-service-management-paperback-book&class=scaled&v=1647231387)
![Cover for Jay Kandampully · Service Management: The New Paradigm in Retailing (Paperback Book) [2012 edition] (2014)](https://imusic.b-cdn.net/images/item/original/773/9781489995773.jpg?jay-kandampully-2014-service-management-the-new-paradigm-in-retailing-paperback-book&class=scaled&v=1498480898)
![Cover for Jay Kandampully · Service Management in Health and Wellness Services (Paperback Book) [New edition] (2013)](https://imusic.b-cdn.net/images/item/original/231/9781465208231.jpg?jay-kandampully-2013-service-management-in-health-and-wellness-services-paperback-book&class=scaled&v=1648580014)