Todos los 2 P. Donovan lanzamientos en Paperback Boo... Book
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![Cover for P. Donovan · Delighting Customers: How to build a customer-driven organization (Paperback Book) [Softcover reprint of the original 1st ed. 1994 edition] (2012)](https://imusic.b-cdn.net/images/item/original/285/9789401045285.jpg?p-donovan-2012-delighting-customers-how-to-build-a-customer-driven-organization-paperback-book&class=scaled&v=1412098518)
![Cover for P. Donovan · Delighting Customers: How to build a customer-driven organization (Hardcover Book) [1994 edition] (1994)](https://imusic.b-cdn.net/images/item/original/103/9780412610103.jpg?p-donovan-1994-delighting-customers-how-to-build-a-customer-driven-organization-hardcover-book&class=scaled&v=1412098518)