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![Cover for Tim Baines · Servitization Strategy: Delivering Customer-Centric Outcomes Through Business Model Innovation - Palgrave Executive Essentials (Paperback Book) [2024 edition] (2024)](https://imusic.b-cdn.net/images/item/original/288/9783031454288.jpg?tim-baines-2024-servitization-strategy-delivering-customer-centric-outcomes-through-business-model-innovation-palgrave-executive-essentials-paperback-book&class=scaled&v=1705779050)