Recomienda este artículo a tus amigos:
Customer Service Skills for Success Robert Lucas 4.º edición
¿Tienes un perfil? Iniciar sesión
Recibe notificaciones sobre nuevos lanzamientos de Robert Lucas
Nuestros clientes opinan:
Añadir a tu lista de deseos de iMusic
Customer Service Skills for Success
Robert Lucas
Features how-to topics for the customer service professional. This title covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. It emphasises on dealing with customer service problems and how to handle conflicts and stress.
544 pages, Illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 16 de marzo de 2009 |
| ISBN13 | 9780071277501 |
| Editores | McGraw-Hill Education - Europe |
| Páginas | 544 |
| Dimensiones | 202 × 255 × 12 mm · 571 g |
Mas por Robert Lucas
Mostrar todo
![Cover for Robert Lucas · The Big Book of Flip Charts (Paperback Book) [Ed edition] (1999)](https://imusic.b-cdn.net/images/item/original/114/9780071343114.jpg?robert-lucas-1999-the-big-book-of-flip-charts-paperback-book&class=scaled&v=1400411942)
Más de esta serie
Más del mismo editor
![Cover for Indiran Pather · Pharmaceutics for Pharmacy Students (Paperback Book) [Ed edition] (2024)](https://imusic.b-cdn.net/images/item/original/322/9780071818322.jpg?indiran-pather-2024-pharmaceutics-for-pharmacy-students-paperback-book&class=scaled&v=1647908600)
![Cover for Franklin Zimmerman · ECG Core Curriculum (Paperback Book) [Ed edition] (2023)](https://imusic.b-cdn.net/images/item/original/211/9780071785211.jpg?franklin-zimmerman-2023-ecg-core-curriculum-paperback-book&class=scaled&v=1682284608)
![Cover for Susan Burgin · Guidebook to Dermatologic Diagnosis (Paperback Book) [Ed edition] (2021)](https://imusic.b-cdn.net/images/item/original/750/9780071738750.jpg?susan-burgin-2021-guidebook-to-dermatologic-diagnosis-paperback-book&class=scaled&v=1647908210)
![Cover for Franklin Amthor · Essentials of Modern Neuroscience (Paperback Book) [Ed edition] (2020)](https://imusic.b-cdn.net/images/item/original/050/9780071849050.jpg?franklin-amthor-2020-essentials-of-modern-neuroscience-paperback-book&class=scaled&v=1647908845)
![Cover for Lucky Jain · Clinical Guidelines in Neonatology (Paperback Book) [Ed edition] (2019)](https://imusic.b-cdn.net/images/item/original/257/9780071820257.jpg?lucky-jain-2019-clinical-guidelines-in-neonatology-paperback-book&class=scaled&v=1647908613)
![Cover for Adel Elmoselhi · Cardiology: An Integrated Approach (Paperback Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/540/9780071791540.jpg?adel-elmoselhi-2018-cardiology-an-integrated-approach-paperback-book&class=scaled&v=1647908471)
![Cover for Andrei Perumal · Growth in the Age of Complexity: Steering Your Company to Innovation, Productivity, and Profits in the New Era of Competition (Hardcover Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/534/9780071835534.jpg?andrei-perumal-2018-growth-in-the-age-of-complexity-steering-your-company-to-innovation-productivity-and-profits-in-the-new-era-of-competition-hardcover-book&class=scaled&v=1647908742)
![Cover for Tony Mosconi · Neuroscience for Rehabilitation (Paperback Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/888/9780071828888.jpg?tony-mosconi-2018-neuroscience-for-rehabilitation-paperback-book&class=scaled&v=1647908668)
![Cover for K. Gopalakrishnan · Oracle Database 12c Release 2 Real Application Clusters Handbook: Concepts, Administration, Tuning & Troubleshooting (Paperback Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/485/9780071830485.jpg?k-gopalakrishnan-2018-oracle-database-12c-release-2-real-application-clusters-handbook-concepts-administration-tuning-troubleshooting-paperback-book&class=scaled&v=1647908686)
![Cover for G. Venkat · Rapid Modernization of Java Applications: Practical Business and Technical Solutions for Upgrading Your Enterprise Portfolio - Oracle Press (Paperback Book) [Ed edition] (2017)](https://imusic.b-cdn.net/images/item/original/037/9780071842037.jpg?g-venkat-2017-rapid-modernization-of-java-applications-practical-business-and-technical-solutions-for-upgrading-your-enterprise-portfolio-oracle-press-paperback-book&class=scaled&v=1647908813)
![Cover for Kim Barrett · Ganong's Physiology Examination and Board Review (Paperback Book) [Ed edition] (2017)](https://imusic.b-cdn.net/images/item/original/328/9780071832328.jpg?kim-barrett-2017-ganong-s-physiology-examination-and-board-review-paperback-book&class=scaled&v=1647908705)
Ver todo de Robert Lucas ( Ej. Paperback Book , CD , Hardcover Book y Book )