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Care Packages for Your Customers Barbara Glanz Ed edition
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Care Packages for Your Customers
Barbara Glanz
Presents a customer-service kit for businesses. This book includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that helps improve service and increase sales.
198 pages, 30 Illustrations, unspecified
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 16 de mayo de 2007 |
| ISBN13 | 9780071484213 |
| Editores | McGraw-Hill Education - Europe |
| Páginas | 198 |
| Dimensiones | 154 × 204 × 15 mm · 280 g |
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