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CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century Paul Greenberg 3.º edición
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CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century
Paul Greenberg
Helps readers learn CRM concepts, discover the tools and which ones are suitable for a business, and get advice on avoiding common pitfalls. This book is suitable for executives who are looking to leverage technologies on the market to reach and retain customers.
688 pages, 10 Illustrations, unspecified
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 16 de agosto de 2004 |
| ISBN13 | 9780072231731 |
| Editores | McGraw-Hill Education - Europe |
| Páginas | 688 |
| Dimensiones | 163 × 231 × 42 mm · 1,06 kg |
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