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ITIL service operation Axelos 2nd ed., 2011 edition
ITIL service operation
Axelos
The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, "ITIL Service Operation" describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
370 pages, Illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 29 de julio de 2011 |
| ISBN13 | 9780113313075 |
| Editores | TSO |
| Páginas | 381 |
| Dimensiones | 281 × 217 × 21 mm · 1,38 kg |
| Editor | The Stationery Office |
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