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SMACing the Bank: How to Use Social Media, Mobility, Analytics and Cloud Technologies to Transform the Business Processes of Banks and the Banking Experience Raghunathan, Balaji (Infosys, Bangalore, India) 1.º edición
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SMACing the Bank: How to Use Social Media, Mobility, Analytics and Cloud Technologies to Transform the Business Processes of Banks and the Banking Experience
Raghunathan, Balaji (Infosys, Bangalore, India)
This book provides a comprehensive practitioner's view of how SMAC (social, mobile, analytics, and cloud)technologies are impacting the entire banking "eco-system" as well as the key stakeholders, namely customers, employees and partners. The book also covers SMAC + aspects like AI, Machine Learning, chatbots, and RPA (Robotic Process Automation
322 pages
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 30 de septiembre de 2020 |
| ISBN13 | 9780367657536 |
| Editores | Taylor & Francis Ltd |
| Páginas | 322 |
| Dimensiones | 231 × 156 × 23 mm · 530 g |
| Lengua | Inglés |
