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Contact Us! Coursebook with Audio CD: Call Center English Skills Jane Lockwood
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Contact Us! Coursebook with Audio CD: Call Center English Skills
Jane Lockwood
The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
116 pages
| Medios de comunicación | Libros Book |
| Publicado | 10 de noviembre de 2009 |
| ISBN13 | 9780521124737 |
| Editores | Cambridge University Press |
| Páginas | 136 |
| Dimensiones | 296 × 212 × 12 mm · 388 g |
