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Admit It!: 21 Things You Already Know but Apparently Have Forgotten Regarding Client Service Craig Galati
Admit It!: 21 Things You Already Know but Apparently Have Forgotten Regarding Client Service
Craig Galati
When did delivering mediocre client service become acceptable? It didn't! Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say "wow!"
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 25 de octubre de 2005 |
| ISBN13 | 9780595373659 |
| Editores | iUniverse, Inc. |
| Páginas | 54 |
| Dimensiones | 125 × 3 × 200 mm · 68 g |
| Lengua | Inglés |