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Seamless Government: A Practical Guide to Re-Engineering in the Public Sector Russell M. Linden
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Seamless Government: A Practical Guide to Re-Engineering in the Public Sector
Russell M. Linden
Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step--by--step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way. .
320 pages, black & white illustrations
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 22 de agosto de 1994 |
| ISBN13 | 9780787900151 |
| Editores | John Wiley & Sons Inc |
| Páginas | 320 |
| Dimensiones | 160 × 239 × 30 mm · 603 g |
