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Online Dispute Resolution: Resolving Conflicts in Cyberspace Katsh, Ethan (University of Massachusetts, Amherst, MA)
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Online Dispute Resolution: Resolving Conflicts in Cyberspace
Katsh, Ethan (University of Massachusetts, Amherst, MA)
The authors show the potential of online mediation and reveal how it is being used to settle insurance claims, consumer complaints and disputes, business-to-business conflicts, employment discrimination, harassment and other workplace disputes, and other online and offline conflicts.
240 pages, Ill.
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 23 de mayo de 2001 |
| ISBN13 | 9780787956769 |
| Editores | John Wiley & Sons Inc |
| Páginas | 240 |
| Dimensiones | 238 × 159 × 19 mm · 471 g |
