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Raising the Bar on Service Excellence: the Health Care Leader's Guide to Putting Passion into Practice Kristin Baird 1.º edición
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Raising the Bar on Service Excellence: the Health Care Leader's Guide to Putting Passion into Practice
Kristin Baird
Raising the Bar on Service Excellence concentrates on five crucial leadership actions that will shift your organization from good to great. Once again, Baird pushes the reader out of the theory mode and into action. Each chapter features case examples and concludes with specific leadership action steps that will bring the organization closer to living the mission, vision, values and brand promise.
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 2008 |
| ISBN13 | 9780975473344 |
| Editores | Golden Lamp Pr. |
| Páginas | 204 |
| Dimensiones | 148 × 15 × 223 mm · 358 g |
| Lengua | Inglés |
