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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators Georgia J. Kosmoski 2 Revised edition
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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators
Georgia J. Kosmoski
Be prepared to manage stressful situations before they happen. The second edition of this best-selling resource provides updated content and uncovers effective strategies for dispelling common sensitive situations.
168 pages
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 12 de mayo de 2005 |
| ISBN13 | 9781412913409 |
| Editores | SAGE Publications Inc |
| Páginas | 168 |
| Dimensiones | 228 × 155 × 10 mm · 260 g |
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