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Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce Heymann, Jody, M.D.
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Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce
Heymann, Jody, M.D.
Most managers assume that surviving, especially in recessions, requires slashing wages, benefits, and other workforce expenses. And lowest-skilled workers are often viewed as the most expendable. This book overturns these assumptions. It demonstrates that lower-skilled employees in call centers, repair services, product assembly aren't expendable.
288 pages
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 12 de mayo de 2010 |
| ISBN13 | 9781422123119 |
| Editores | Harvard Business Review Press |
| Páginas | 288 |
| Dimensiones | 190 × 239 × 26 mm · 621 g |
| Lengua | Inglés |
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