Trish Rock

How to Love the Clients You Really Want to Hate: a Melting Pot of Personalities That Can Make or Break Your Salon Trish Rock

Publisher Marketing: As a Nail Technician, Hair Dresser, Makeup Artist or Beautician, we have to deal with many different types of people and personalities on a daily basis. This type of training is not in the manuals, not in the certificate courses and certainly not in any training schools I have come across lately, or ever. Naturally I feel if a person has the tendency to go into the salon business they are already a people person. This is a great start but after a while there are different personalities that may be difficult to deal with. I notice a lot of Nail Techs, Hair Dressers, Makeup Artists and Beauticians reaching out for advice through forums and Social media platforms on how to deal with certain clients and their behaviour so I understand it can be a problem for many people in business. IDEAL CLIENTS I am a strong believbeliever that of you know who your ideal clients are and you market specifically for them, the chances of having some of these challenges with clients become a lot less however there will still be the occasions when they do cross your path and you need to know how to deal with them in your salon. This book will have a look at 5 different types of clients. I will show you first of all why it is that some of these clients do what they do, what has brought them to these habits and how it is a waste of your time and energy to attempt to change them in any way. My intention is also to show you how all different types of clients can actually help you to grow and become a better, more fulfilled person. When you discover they are in your life to be your teacher, you will see these clients in a totally different light and appreciate them more than ever before. (This does not mean you have to put up with their behaviour or have them as clients by any means. There are other clients out there that will value your services.) I hope you enjoy this book and it helps you to have a totally happy experience everyday on your salon. Contributor Bio:  Rock, Trish Meet Jen Appreneur Jen is a digital age entrepreneur and business woman - publishing, books, audios, videos, webinars and software on all of today's leading digital mediums like mobile apps, social media, blogging/internet and electronic magazines. In addition, she offers online training courses and runs regular live training events in Australia and the USA and UK too occasionally. A successful web entrepreneur since 1996, she has owned and operated over 150 different web businesses, selling both instant download digital products and 'on-consignment' physical products, generating millions of dollars of sales for more than a decade - a formidable record by comparison to many others who offer education, tools and systems for marketing success. Current business ventures include: The "Queendom of Wealth " - A High-end Mentoring Program, Mobile App, Digital Magazine, Range of Merchandise and live networking events to teach women fast and fun ways to build financial independence and to create professional fulfillment. "Mobile App System " - An app design company that ensures apps for business include and are integrated in to cash-flow systems. The business is now licensed and assists service providers to expand in to the app development industry, use an easy-to-do app-building platform. She's also a multiple-time, international best-selling Author, a sought-after public speaker around the world and media presenter. You can find out more about Jen at: www. QueendomOfWealth.com Meet Trish Rock Trish is an entrepreneur and a modern day businesswoman who has embraced the digital age of communication and relationship building. In retail business since 1989, and now working online, Trish believes the key to success is the experience you can give to your customers. She has written 2 books that teach this business philosophy as well as a home study course, audio products and a webinar series. She has also contributed to 6 books on business, social media and mindset and writes a regular column on business, marketing and mobile app technology for a global magazine and a national magazine. Trish has won awards for design excellence as well as outstanding business achievement and growth. She is a sought after app designer and developer as well as a speaker and media presenter with a following in social media and blogging. You can find out more about Trish at: www. StrategicBusinessApps.com