Bill Flury

Draw What You Do: a Practical Approach to Process Improvement Bill Flury

Publisher Marketing: This Book is About Curing Your Process Headaches, Your Problems It's about you and the things you do - the processes in which you are involved and the way you do them. Everything you do repeatedly in your life is a process and you are involved in lots of processes. If your processes at work or at home are beset with surprises, crises, delays, misunderstandings and other forms of headaches, keep reading. As they say in the headache ads, "Relief is on the Way." You Can Do This -- The Approach is Simple, Practical and It Works You don't have to wait for your company to start a process improvement program. This new book, just released, shows some easy things you and your co-workers can do on your own to minimize mistakes, crises, and delays in the ways you interact. This practical step-by-step approach has been successful in over 100 business and government organizations. Follow these 7 simple steps to start to build an effective continuous process improvement program that can lead toward process maturity and eventual formal certification. ========= If your work is filled with surprises, crises, delays, misunderstandings and other forms of headaches, this book will help you find a cure. As they say in the headache ads, "Relief is on the Way." Contributor Bio:  Flury, Bill Bill is an experienced consultant specializing in process improvement and project management. Prior to his retirement he worked as a project manager with MITRE Corporation and SRA International developing and implementing major government information systems. At SRA he managed 85 projects with a perfect cost, schedule and performance record. Since retirement, he has taught project management and systems engineering for American University and the Center for Systems Management. At CSM he developed and ran a process improvement practice that has conducted over 100 process assessments. Bill has been a frequent facilitator of process improvement workshops for government agencies and their contractors.