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Customer Service- The Reason Some HBCUs Are Destined To Fail Teresa Francis-Divine
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Customer Service- The Reason Some HBCUs Are Destined To Fail
Teresa Francis-Divine
This book takes a critical look at historically black colleges and universities in regards to customer service. This book analyzes what is right and wrong with HBCUs in the 21st century and the paradigm shift being experienced with higher education throughout America. This book is a must read for college administrators, faculty, students and those interested in higher education at HBCUs.
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 24 de noviembre de 2015 |
| ISBN13 | 9781519522696 |
| Editores | Createspace Independent Publishing Platf |
| Páginas | 158 |
| Dimensiones | 152 × 229 × 9 mm · 217 g |
| Lengua | Inglés |
Ver todo de Teresa Francis-Divine ( Ej. Paperback Book )