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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas Don Tapping 1.º edición
Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
Don Tapping
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of bas
176 pages, Illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 20 de febrero de 2003 |
| ISBN13 | 9781563272462 |
| Editores | Taylor & Francis Inc |
| Páginas | 176 |
| Dimensiones | 217 × 278 × 14 mm · 516 g |
| Lengua | Inglés |
