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The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy Entrepreneur Press Ed edition
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The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy
Entrepreneur Press
Loyalty strategist Roger L. Brooks invites you to take part in the growing loyalty movement and shows you how to build a successful loyalty strategy following 10 essential steps. Brooks covers the best practices and proven techniques from more than 12 customer loyalty leaders including: Chase, JetBlue, Verizon, Subway, Starbucks, Nordstrom, Wegman'
218 pages, colour illustrations
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 1 de junio de 2010 |
| ISBN13 | 9781599183930 |
| Editores | Entrepreneur Press |
| Páginas | 224 |
| Dimensiones | 199 × 135 × 20 mm · 322 g |