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How to Get Your Customers Swearing by You, Not at You: Telephone Doctor's Guide to Customer Service Training Nancy Friedman
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How to Get Your Customers Swearing by You, Not at You: Telephone Doctor's Guide to Customer Service Training
Nancy Friedman
Offers short commentaries on various aspects of training and customer service. This book empowers you to create your own customer service training program and make it as basic or elaborate as you wish.
154 pages, illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 1 de octubre de 2008 |
| ISBN13 | 9781599961514 |
| Editores | HRD Press Inc.,U.S. |
| Páginas | 154 |
| Dimensiones | 150 × 224 × 13 mm · 272 g |
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