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Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World (R), Florida, USA - Advances in Intelligent Systems and Computing 1st ed. 2017 edition
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Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World (R), Florida, USA - Advances in Intelligent Systems and Computing
It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.
376 pages, 38 black & white illustrations, 76 colour illustrations, biography
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 17 de julio de 2016 |
| ISBN13 | 9783319419466 |
| Editores | Springer International Publishing AG |
| Páginas | 364 |
| Dimensiones | 155 × 235 × 20 mm · 569 g |
| Lengua | Alemán |
| Editor | Ahram, Tareq Z. |
| Editor | Karwowski, Waldemar |
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