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Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent Henk Akkermans 2018 edition
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Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent
Henk Akkermans
This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply.
153 pages, 54 Illustrations, color; 3 Illustrations, black and white; XIX, 153 p. 57 illus., 54 illu
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 7 de mayo de 2018 |
| ISBN13 | 9783319720166 |
| Editores | Springer International Publishing AG |
| Páginas | 153 |
| Dimensiones | 150 × 220 × 20 mm · 435 g |
| Lengua | Alemán |
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