Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets - Sanjay Mohapatra - Libros - Springer International Publishing AG - 9783319885032 - 29 de agosto de 2018
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Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets Softcover reprint of the original 1st ed. 2018 edition

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This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals.


106 pages, 29 Illustrations, color; 7 Illustrations, black and white; XVI, 106 p. 36 illus., 29 illu

Medios de comunicación Libros     Paperback Book   (Libro con tapa blanda y lomo encolado)
Publicado 29 de agosto de 2018
ISBN13 9783319885032
Editores Springer International Publishing AG
Páginas 106
Dimensiones 150 × 220 × 10 mm   ·   201 g
Lengua Alemán  

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