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The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004 - IFLA Publications
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The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004 - IFLA Publications
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 23 de septiembre de 2005 |
| ISBN13 | 9783598218453 |
| Editores | De Gruyter |
| Páginas | 401 |
| Dimensiones | 150 × 220 × 20 mm · 681 g |
| Lengua | Alemán |
| Editor | Ferreira, Sueli Mara Soares Pinto |
| Editor | Savard, Rejean |
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