Hossein Miladian

Consumer Satisfaction in Automobile Industry: to Provide a Better Understanding of the Satisfaction Levels Among Automobile Consumers Hossein Miladian

Automobile markets are suffering from such competition. They have to believe consumers as the core concept of their business; consumer satisfaction is what guarantees the future of the automobile market and it is achievable by an adoption between their services / products and the consumers? needs. The purpose of this study is to provide a better understanding of the satisfaction levels among consumers and how manufacturers can improve their product (automobile). To reach this purpose we have studied different models.