Glory Violet Aron

Job Satisfaction: Satisfaction of Employees Towards the Service Units Provided by a Private Software Company Glory Violet Aron

?Contented Employees are productive employees?. Job satisfaction is in regard to one?s feelings or state-of-mind regarding to the nature of their work. Job satisfaction can be influenced by a variety of factors, e.g., the quality of one?s relationship with their supervisors, the quality of the physical environment in which they work, the service that is rendered to the employee, degree of fulfillment in their work etc. Other influences on satisfaction include the management style and culture, employee involvement, empowerment and autonomous work position. To my knowledge, there is no strong acceptance among researchers, consultants, etc. that increased job satisfaction produces improve job performance ? in fact, improved job satisfaction can sometimes decrease job performance. Therefore, the purpose of this book is to provide great understanding of the research on this topic and give recommendations related to the major practitioner knowledge gaps.