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Customer Satisfaction: a Case Study of Tata Ace Md. Waleed Ashraf
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Customer Satisfaction: a Case Study of Tata Ace
Md. Waleed Ashraf
Determining Customer Satisfaction has been a paradox since long. This book is an effort to explore the determinants of customer satisfaction for automobile industry using sample from Bangladesh. Results have shown a significant positive relationship of Product Dimensions and Service Dimensions with overall customer satisfaction for TATA ACE, one of the most selling vehicles of the country. A strong recommendation in favor of After Sales Service has also given in this book.
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 5 de diciembre de 2012 |
| ISBN13 | 9783845439563 |
| Editores | LAP LAMBERT Academic Publishing |
| Páginas | 80 |
| Dimensiones | 150 × 5 × 226 mm · 137 g |
| Lengua | Alemán |
Ver todo de Md. Waleed Ashraf ( Ej. Paperback Book )