Henrik Meng

The World's Greatest Service Henrik Meng 1.º edición

The World’s Greatest Service:
Lead yourself and your team to Success!
“Thrill factor included”

If you are looking for:
Stronger employee commitment
Higher guest satisfaction ratings
More revenue per guest/per visit/per purchase
And greater loyalty amongst staff and customers…

Then THIS is the book for you!
The World’s Greatest Service is mandatory reading in many companies; and it has inspired thousands in a variety of businesses. Why? Its advice is not only based on a easy to grasp ideology: It’s also easy to apply, so you’re sure to THRILL yourself, your colleagues, AND your guests and customers along the way.