Leontine Maduena

Collection Tips For Small Business Leontine Maduena

This book is a positive approach to collecting and outlines solutions that are best for both you and the consumer. This book gives your business powerful tools for getting paid more promptly and consistently when working with individual customers and clients. Best of all, it's in a no-nonsense recipe-like format that's easy to read and simple enough to work. Inside you'll find:
- Negotiation tools and talking points that get results
- Phone scripts for talking to customers
- Mail and email form letters
- Invoice and application template