Michael John Fiato

The Hospitality Edge Michael John Fiato

The Hospitality Edge contains stories that will delight your guests, spark your culture and ignite productivity. Hospitality is the great differentiator in business. The Hospitality Edge will help you connect on an emotional level with your guests and your team. Here is a quote from an reader " Mike, I love the book! From the very beginning, I was hooked and inspired to get out and spread the word. Besides your stories (Which are awesome), the meaning behind your chapters inspired me to re-evaluate my daily action. Truly it put pep back into my step and got me excited to what we do, thank you The thoughts and lessons shared in the book are my own and are not shared on behalf of my employer.