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Services and Customer Relationship Management G S Srinivas Murthy
Services and Customer Relationship Management
G S Srinivas Murthy
This book describes the nature and scope of the services marketing, Service Design and Service Delivery, Service & Quality Development, Integrated Services Marketing& Customer Relationship Management.this book will be useful for 2nd MBA students and PGDBM students.
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 15 de junio de 2020 |
| ISBN13 | 9798654253354 |
| Páginas | 146 |
| Dimensiones | 152 × 229 × 9 mm · 222 g |
| Lengua | Inglés |
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