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Integrating Total Quality Management in a Library Setting Susan Jurow 1.º edición
Integrating Total Quality Management in a Library Setting
Susan Jurow
This volume introduces strategies for translating principles of total quality management from the profit-based manufacturing sector to the library setting. It provides guidelines for planning and implementation so that libraries can use total quality management to improve library services.
214 pages, Illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 19 de agosto de 1993 |
| ISBN13 | 9781560244646 |
| Editores | Taylor & Francis Inc |
| Páginas | 214 |
| Dimensiones | 152 × 229 × 14 mm · 326 g |
| Lengua | Inglés |
| Editor | Barnard, Susan B. |
| Editor | Jurow, Susan |