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Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty Michael D Johnson Softcover reprint of the original 1st ed. 1997 edition
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Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty
Michael D Johnson
380 pages, 19 black & white tables, biography
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 19 de febrero de 2012 |
| ISBN13 | 9783322845115 |
| Editores | Springer Fachmedien Wiesbaden |
| Páginas | 372 |
| Dimensiones | 170 × 240 × 20 mm · 603 g |
| Lengua | Alemán |
| Editor | Gustafsson, Anders |
| Editor | Herrmann, Andreas |
| Editor | Huber, Frank |
| Editor | Johnson, Michael D. |
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